WAYS TO CONTACT US

We want to make sure you get the help you need from Oral-B. Check out the options below to find the right team to help you with your query.

Oral-B Careline:
Questions about your Oral-B product

If you need help with your Oral-B device or have any question about our products and promotions, click here to get in touch with the Oral-B consumer care team directly.

Oral-B Shop Expert Team:
HELP WITH YOUR ORAL-B ORDER

If you have a question related to your online order from shop.oralb.co.uk account, our expert team are on hand to help. Visit to our Help Centre to view our FAQ's and ways to contact us for help.

Contact Us

EMAIL:

Oral-B product related queries:Send an email to our Careline team via the contact form on Oral-B | Contact Us (oralb.co.uk)

Oral-B Shop related queries (e.g. ordering, shipping, billing): Contact the Shop Team via the ‘Messages’ function in your account. Simply log in to your account or create a new account.


PHONE:

Oral-B product related queries: You can reach our Careline Team Mon-Fri from 9AM-5PM at 08007311792 (UK ) or 1800509448 (IRE)

Oral-B Shop related queries (e.g. ordering, shipping, billing): Call the Shop Team Mon-Fri 8am – 5pm and Sat 8am-5pm.08001488689 (UK)


LIVE CHAT:

Oral-B product related queries:Unfortunately, we do not offer live chat for product related Oral-B queries at the moment, but you can call our Careline team or email them via the contact form on Oral-B | Contact Us (oralb.co.uk)

Oral-B Shop related queries (e.g. ordering, shipping, billing): Our Shop Team will be happy to help via our live chat with queries related to your Oral-B shop order. You can find this at the bottom of the Help Centre (FAQ) page.