WAYS TO CONTACT US

We want to make sure you get the help you need from Oral-B. Check out the options below to find the right team to help you with your query.

HELP WITH YOUR ORAL-B ORDER

If you've placed an order with us online or have a question related to your shop.oralb.co.uk account, our expert team are on hand to help. Visit to our Help Centre to view our FAQ's and ways to contact us.

OTHER QUESTIONS ABOUT ORAL-B?

If it’s not order related and you’re looking for more information about Oral-B products, or you want to tell them about your experience with their products, Get in Touch with the Oral-B customer support team directly.

Contact Us

Email:

Should you have any questions, we have a Help Centre where you can find information about our website, your orders, deliveries, etc. You will receive the quickest answer to your inquiry if you contact our customer team via the messages function in your account.

Simply log into your account or create a new account.

Phone:

For all Oral-B Shop Order Queries please CLICK HERE or contact Customer Service HERE or

Monday to Friday from 9:00 a.m. to 5:00 p.m. call 08001488689 (UK) for any questions related to your shop.oralb.uk account and 1800509448 (Ireland)

For any product related questions please contact 08007311792 (UK).

Live Chat:

Our customer service will be happy to help you via our Live Chat. You can find this at the end of the Help and Answers (FAQ) page.

Live chat is available at the following times: Monday - Friday: 9:00 a.m. - 5:00 p.m.