Skip to main content
Valentine's Day💖UP TO 68% OFF on iO Electric Toothbrushe Duo Packs and Unlock FREE GIFTS with Purchase
Free Next Day Delivery over £100 by 1AM! Money Back Guarantee Split the Cost Across 12 Months 100% Genuine Products 1 Year Extended Warranty
Valentine's Day💖UP TO 68% OFF on iO Electric Toothbrushe Duo Packs and Unlock FREE GIFTS with Purchase
Question About the Product

Question About the Product

QUESTIONS ABOUT YOUR ORAL-B PRODUCT: Something not right with the Electric Toothbrush? If you need help with your Oral-B device or have any question about our products, click here to get in touch with the Oral-B consumer care team directly.


If it’s not order related and you’re looking for more information about Oral-B's Electric Toothbrush and other products, or you want to tell us about your experience with the products or have any questions about your product warranty, please use this link to contact us directly showing you how to get in touch with the Oral-B team directly.

Question with Your Order

Question with Your Order

HELP WITH YOUR ORAL-B ORDER: If you have a question related to your online order from shop.oralb.co.uk account, our expert team are on hand to help. Visit to our Help Centre to view our FAQ's and ways to contact us for help.

OHTER WAYS TO CONTACT US

We want to make sure you get the help you need from Oral-B. Check out the options below to find the right team to help you with your query.

EMAIL:

Oral‑B product related queries: Send an email to our Careline team via the contact form on Oral‑B | Contact Us

Oral-B Shop related queries (e.g. ordering, shipping, billing): Contact the Shop Team via the ‘Messages’ function in your account. Simply log in to your account or create a new account.

PHONE:

Oral‑B product related queries: You can reach our Careline Team Mon-Fri from 9AM-5PM at 0800 731 1792 (UK) or 1800509448 (IRE)

Oral-B Shop related queries (e.g. ordering, shipping, billing): Call the Shop Team Mon-Fri 8am – 5pm and Sat 8am-5pm on 0800 208 8765 (UK)

LIVE CHAT:

Oral‑B product related queries: Unfortunately, we do not offer live chat for product related Oral-B queries at the moment, but you can call our Careline team or email them via the contact form on Oral‑B | Contact Us

Oral-B Shop related queries (e.g. ordering, shipping, billing): Our Shop Team will be happy to help via our live chat with queries related to your Oral-B shop order. You can find this at the bottom of the Help Centre (FAQ) page.

Contact Us Now!📞